FAQ

Shipping & Delivery

How quickly will my Zephloria treasures arrive? We know you're excited to style your new look! We offer three reliable shipping methods across the United States:

  • Express Shipping (3-6 business days): $20.00 – Perfect for when a last-minute gala pops up, a date night is calling, or you need a stunning holiday gift delivered instantly.

  • Standard Shipping (7-14 business days): $10.00 – Our most balanced and popular choice for regular updates to your jewelry wardrobe.

  • Free Shipping (7-14 business days): $0.00 – Enjoy premium, hypoallergenic earrings with zero shipping costs on qualifying orders.

How are the earrings packed to avoid bending during transit? Delicate jewelry requires absolute security. Every Zephloria earring set is firmly anchored on a custom jewelry card, nested inside an anti-tarnish micro-suede pouch or rigid gift box, and shipped inside a crush-resistant bubble mailer to guarantee your items arrive completely straight and pristine.

Can I track my shipment? Absolutely. As soon as your haul leaves our fulfillment hub, you will receive an automated email containing a secure tracking number so you can watch your Zephloria package travel straight to your jewelry box.

Materials & Jewelry Care

Are Zephloria earrings safe for newly pierced or highly sensitive ears? Yes, 100%. We strictly utilize high-tier, certified hypoallergenic metals (such as 925 Sterling Silver, solid titanium, and thick gold overlays) that contain zero nickel or lead, making them entirely safe and incredibly comfortable for sensitive skin.

How do I clean my earrings to keep them shiny? To preserve their brilliant luster, gently wipe your earrings with a soft microfiber jewelry cloth after each wear to remove skin oils. Avoid exposing your jewelry to harsh perfumes, hairsprays, or pool chlorine, and store them in your Zephloria pouch when not in use.

Do your earrings come in pairs? Yes, all of our earrings are sold as full matching pairs (two pieces total) unless explicitly stated as a "Single Cuff" or "Asymmetric Single Piece" in the specific product title and description.

Returns & Satisfaction

What is your return policy? Due to strict public health, hygiene, and sanitary regulations regarding body-piercing jewelry, we accept returns only on completely unworn, un-inserted earrings in their original, factory-sealed pristine packaging with all security seals intact within 30 days of delivery.